I was a patient Holly. Not Dr. Windham. She was very pleasant and showed genuine care. However, their desk staff are rude as all get out. I have had nothing but attitude and hassle from all of the. Gave me trouble on getting my own health records. I asked for my doctor to call me and was informed with great disdain. That "the doctor will not call her patience". I have been taking the same medication for 10 years. Yet I keep having to go in for blood work and pay co-pays for the same medication which I feel is very unnecessary and it's just causing me to pay money for nothing. So do to the attitude. The back that my doctor will not get on the phone with me but is good enough to take my money and running up my bill I will not go back to this doctor. Medication is expensive enough without added doctor visit expenses.
I have loved coming here for years !! Honest, friendly, caring staff. My only gripe is sometimes things come up and you just need FIVE minutes!! I am eat up with poison ivy!! I called first thing this morning and 2 hours later after not hearing a word from anyone I stopped by. All I need is a shot! How long can that possibly take?! Great doctor but if you come down with something all of a sudden you can forget being seen! If it isn't a scheduled appointment you can hang it up! I'm furious that I have to go to a "doc in the box" because my own doctor can't send a nurse out to give me a shot. If I had an appointment, I certainly wouldn't mind if the doc had to take care of someone like that and make me wait an extra few minutes.
Dr. Windham is an excellent physician. I highly recommend.
Windham Katherine Md is a US Doctor based in Prattville, Alabama. Windham Katherine Md is located at 204 Medical Center Dr, Prattville, AL 36066, USA.
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