Edit: The last two times I went to this location the chips were stale and the quality was lacking. I'm hoping these were temporary lapses. Chipotle won't come back from the 2015/2016 events like this!
The tables were not cleaned at all when we arrived. They advertise this new queso cheese that it's not fake news. However the queso taste fake. It tasted like it was a powdered cheese and they added either water or milk to reconstitute it.. They charge you a 1.25 to put on what ever you order. It's definitely not worth it. As for the tables, it really wasn't busy for them not to wipe down the tables. Their was enough employees especially with the laughter coming from the back.
This particular location still has the magic sauce. No stale chips. No overcooked chicken. If only all the locations were still this good!
Gotta love Chipotle and the Carnitas!
Edit #2: This location consistently falls below normal Chipotle’s execution in standards. I used to frequent Chipotle weekly until I moved here. Now we only go once a month maybe (and falling).
Good ol' Chipotle with that Alabama charm and awesome customer service
The food is great, but the facility wasn't being cleaned. Every table was covered in food debris. I understand we were there in a rush, but the counter staff were also super-slow to ring us up. They need more help or faster help.
Please fix this location! Main shortfalls - food prep and cleanliness.
Chipotle Mexican Grill is a US Restaurant based in Prattville, Alabama. Chipotle Mexican Grill is located at 2566 Cobbs Ford Rd, Prattville, AL 36066, USA.
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